FREQUENTLY ASKED QUESTIONS COVID-19

Guideline for NED students

Dear Students,

At ​NED Training Centre​ we want to make sure that students are kept informed with the most up to date information and news.

At this unprecedented time we hope all our students are staying safe and doing well.
On March 12th 2020, all schools in Ireland were instructed to close, this was done in a bid to curb the spread of COVID-19.

As we await instructions from the government regarding re-opening classes; on-line classes have been rolled out, so students can continue their studies from the safety of their own homes.

We have prepared some FAQs for students, to hopefully answer any queries you may have.

Kind Regards DAVID RUSSELL

 

ONLINE CLASSES

NED Training Centre will offer to all our students online classes of 15 hours per week from June 15, 2020.

Therefore, all of our students will be in compliance with the new rules presented in the last update.

These classes are designed as mandatory material, so that students can continue their studies from the safety of their own homes.

It will continue until such a time that we can reopen our classrooms and welcome students in person once again.

GENERAL INFORMATION

Can I get holidays?
Yes, at the moment, you can take 4 full weeks in a row (not individual weeks) and the request should be done through the NED App with 7 days in advance. You will have the rest of your holiday weeks at the end of your course.

Can I change my classes to the morning/afternoon?
If you need to change your classes to the morning, please contact your sales agent to pay the fee.
If you need to change your classes to the afternoon, please contact nedadmin@ned.ie
Please know that the changes will not be immediate.

I don’t feel comfortable with my level. Can I change my level?
If you wish to change your level please speak to your teacher, changes cannot be done at the start of your classes.

I completed my course. Where can I request my Attendance Letter to renew my visa and my certificate of completion of the course?
Please, request it here: https://docs.google.com/forms/d/e/1FAIpQLSe3mX3HbdY893AnGu_bQODZ78gBVHYBWNOFXFduha0_pTLv_A/viewform
You will receive a scanned copy.

I am in Ireland and I have personal/work issues and I cannot attend the online classes, what can I do?
As the government stated, students in Ireland with a student visa will need to attend the online classes to maintain their right to be in the country. Same rule as it was before the COVID-19 happened.
Failure to follow this rule can lead to the expulsion from the school.

CREDIT NOTE

What should I do to get my credit note?

  • If the student wishes to return home we will issue a credit note (official voucher of the college) for the full length of the course missed while the school is closed.
  • Students can also use this credit note to extend their course length paying the difference for the extra duration they are applying or they can use it in a future booking.*

* The credit note can be used till 31.12.2021

Please click ​here​ to fill the form and get your credit note.

PENDING ARRIVALS / FUTURE ARRIVALS

How long can I postpone my course?

  • International students that have not travelled are allowed to postpone their course until December 2021.
  • International students that have their flights cancelled in March, April and May are allowed to postpone their course. The school will re-issue all relevant documentation with no charge fee as soon as we receive their new flight ticket. The school will issue a credit note of the tuition missed, which can be used for a future course until December 2021.
  • Students currently in Ireland and have not received student visa on the basis of current course and decide to return home, the school will issue a credit note of the tuition missed, which can be used for a future course until December 2021.

ABOUT STUDENT VISA STAMP 2 - STATUS

All student visas due to expire between 20th of March and the 20th of May 2020 will be extended following the Irish government measures. These student visas will be extended for two months from the original expiry date. For more information: ​https://bit.ly/3cyWupT

In the event that normal business has resumed by then, the permissions to remain renewal application will be processed in the usual way and it will be issued with a written response. If, however, normal business has not resumed by the end of that period, a further extension of permission may have to be facilitated.

Students ‘Stamp 2’ permissions apply to Non-EEA students (Degree programme, Non-Degree programme and Language students) currently residing in the State under Ministerial permission for the purpose of study on a programme listed on the Interim List of Eligible Programmes (ILEP).

All schools and colleges have now closed due to the Covid-19 outbreak. The following questions arise in the context of non-EEA nationals who attend these colleges and are who hold Stamp 2 permission that allows them to work 20 hours a week.

How many hours can I work each week while my school/college is closed due to COVID -19?
In these circumstances, you can work 40 hours a week. This is conditional on you completing your course online if this service is provided by your school/college and represents a short term and temporary measure.

I lost my part-time job; can I access the COVID- 19 Pandemic Unemployment Payment?

Students who were in employment and lost their employment due to the COVID-19 (Coronavirus) pandemic can apply for the COVID-19 Pandemic Unemployment Payment to the Department of Employment Affairs and Social Protection (DEASP). Students will be required to demonstrate that they have been in employment, that their employment has been terminated because of COVID-19 and that they are experiencing financial hardship as a consequence. Receipt of the COVID-19 Pandemic Unemployment Payment will not constitute a breach of the conditions of the student’s immigration permission.

Do students whose permission has expired, or whose permission is due to expire shortly, need to register with a new course/college, pay fees etc. at this time when colleges are closed?

Student permissions are being extended in line with the current notice of 20th March. Developments in relation to these schools and colleges in the future cannot be known at this stage and ISD is not in a position to give any commitments in relation to future courses.

My permission was automatically renewed by two months; am I required to re-enroll in a new course, and if so, can I wait until the end of the two months before doing so?

The renewal of permission is on the same basis as the existing permission and the same conditions attach. For students, this means you will be able to continue to work if you so wish but you must also re-enroll in a course of study. This must be done as soon as the previous course is completed and failure to do so will be considered a breach of the permission which may result in your future registration being refused.

My current course/ new course has moved to online study due to COVID-19. I didn’t move to Ireland to do online study; can I pause my course until physical classes return or resume?

No. While it is appreciated that students have travelled to Ireland to avail of in-person classes, unfortunately, due to the current COVID-19 restrictions, this is not possible at this time. Anyone resident in Ireland with a student permission is required to attend scheduled classes and, in the current circumstances, this includes where classes are provided online.

 


Students who hold Stamp 2 permissions and who attend colleges which have physically closed
due to the COVID-19 pandemic, may in these exceptional circumstances, work 40 hours a
week. This is conditional on the student completing their course online if this service is provided by their college and represents a short term and
temporary measure.


 

According to the Irish Immigration Officers, students who were unable to obtain a visa due to the lockdown, are not allowed to work.
If students want to request permission, it is recommended to contact INIS by the following email:  unit1residencedivision@justice.ie

Renewal students:
In the absence of an Irish Residence Permit (IRP) and a formal decision letter,  students can show to their employer/prospective employer as evidence
of their continuing permission to remain in the State evidence of their last permission, in the form of a formal decision letter or an IRP, or both, together
with a copy of this Notice that can be found in the following link: https://bit.ly/2wVB1bC. This will also show that owing to circumstances entirely outside
of your own control, their permission to remain renewal application could not be processed in the usual way at the material time.

You can also check all of this information in the links below: Irish Council for International Students (ICOS), Ireland.

https://www.internationalstudents.ie/information-international-students-covid-19

GOV.IE

https://www.gov.ie/en/

Department of Education & Skills

https://www.education.ie/en/

Immigration Service (INIS)

http://inis.gov.ie/

Quality and Qualifications Ireland (QQI)

https://www.qqi.ie/

Health Service Executive (HSE)

https://www.hse.ie/eng/

ABOUT CORONAVIRUS

Coronaviruses are a large family of viruses that circulate among animals including camels, cats and bats. Coronaviruses are zoonotic, meaning that they can be transmitted (spread) from animals to humans. Coronaviruses cause illness in humans ranging from the common cold to more severe respiratory (lung) diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The SARS Coronavirus (SARS-CoV) was first identified in China in 2003 and scientists suspect that the virus spreads to humans from civets. The MERS Coronavirus (MERS-CoV) was identified in Saudi Arabia in 2012 and the virus spreads to humans from dromedary camels.

How does COVID-19 spread?

The virus that causes COVID-19 (SARS-CoV-2) can spread from person to person through respiratory droplets – small droplets from the nose or mouth of a person infected with the virus. These droplets are produced when a person coughs, sneezes or exhales. People can catch the virus either:

  • directly, by breathing in the droplets produced when an infected person coughs or sneezes or
  • indirectly, by touching surfaces (e.g. table, door handle) that an infected person has coughed or sneezed on and then touching their eyes, nose or mouth. It is still not known how long the virus survives on surfaces, although current information suggests the virus may survive for 48-72 hours. Simple household disinfectants can kill the virus. Surfaces should be cleaned first and then disinfected.Current information suggests that COVID-19 spreads easily from person to person. While people are most likely to pass on the infection when they have symptoms, current information suggests that people may be able to spread the virus to others even if they themselves do not have any symptoms.One of the best ways to prevent person to person spread of infectious disease, including COVID-19, is to use proper hand hygiene and respiratory etiquette.

COVID-19 Updates

Tue, May 26, 2020 - Temporary measures to assist international language students during COVID-19

Stamp 2 Permission

To be eligible for Stamp 2 permission, students must be enrolled in a course listed on the ILEP, and if re-enrolling, students must re-enroll on a course where classes are actually being provided. Students may not re-enroll in a course where no classes are currently being provided. To do so means they will no longer be entitled to a Stamp 2 permission and the associated right to work. 

Online classes

One of the requirements for an English Language Programme to be included in the ILEP is that Non-EEA students must be physically attending the programme on a full-time, daytime basis. Where a college is physically closed due to the COVID-19 pandemic, and seeks to facilitate students to continue their education through the provision of online learning, the requirement that students must be physically present has been suspended. This exceptional, short term and temporary measure remains in place.

Where a college is providing courses online, then students are required to enroll and ‘virtually’ attend in the same way as if they were physically present in the classroom. Further, where online courses are being provided, all other criteria remain including the requirement to provide a minimum of 15 hours of student contact per week and have no more than 15 students in a class.

First time registration

As registration offices are currently closed and in light of the difficulties some students may encounter due to not having an IRP card, as a temporary measure between now and 20th July 2020 prospective students can apply to the Registration Office to request a letter confirming their permission to remain in the State and the conditions attached.

Students who have left the State

Students who left the State before completion of their studies due to COVID-19 may return and resume their studies and the duration of their absence will not count towards the 2 years maximum period of English language study allowed.

Students who have completed the maximum 2 years English language study

Language students with a current, valid permission who are still in the State and who have completed the maximum 2 years permitted as a language student, but due to COVID-19 are unable to return home, may remain as students until the end of the year provided they re-enrol in an online course of study for the remainder of the year. For these students, the duration of a course shall be from the date of enrollment to 31 December 2020.

Permission to work

Students who hold Stamp 2 permissions and who attend colleges which have physically closed due to the COVID-19 pandemic, may in these exceptional circumstances work 40 hours a week. This is conditional on the student completing their course online if this service is provided by their college and represents a short term and temporary measure.

Thu, May 14, 2020 - School will remain closed until further notice

Dear student,

We have been delaying the school re-opening following the directives of the Irish government. Therefore, we will not be able to re-open again on the 18th of May and the school will remain closed until further notice.

As we await instructions from the government regarding re-opening, remember that online classes are available from Monday to Friday for all our students, so you can continue your studies from the safety of your home. We highly encourage you to attend these classes while this situation remains. If you haven’t received the information about them, please email elearning@ned.ie.

We will continue to keep you updated as we receive more information.

Please make safety your priority and follow all official guidelines.

All the best,

NED Training Centre Team

Fri, May 1, 2020 - NED Training Centre will remain closed until 18th of May 2020

Dear student,

Following the directives of the Irish government; due to the ongoing COVID-19 situation, we are extending the school closure until the 18th of May.

We will continue to keep you updated as we receive more information.

Please make safety your priority and follow all official guidelines.

All the best,
NED Training Centre Team

Tue, Apr 14, 2020 - NED Training Centre will remain closed until 5th of May 2020

Dear student,

Following the directives of the Irish government; due to the ongoing COVID-19 situation, we are extending the school closure until the 5th of May.

Please find more information here: https://www.gov.ie/en/publication/cf9b0d-new-public-health-measures-effective-now-to-prevent-further-spread-o/

Once again, we strongly advise students to stay home.

The only reasons you can leave your home:

Please make safety your priority and follow all official guidelines.

All the best,
NED Training Centre Team

Thu, Mar 26, 2020 - NED Training Centre will remain closed until April 19 2020

Dear student,

Following the directives of the Irish government; due to the on going COVID-19 situation, all schools and education settings in Ireland will remain closed to students until April 19th, 2020.

Therefore, in line with government stipulations, NED Training Centre will also remain closed until further notice.  

Please find more information here: https://www.education.ie/en/Press-Events/Press-Releases/2020-press-releases/PR20-03-24.html

 

Once again, we strongly advise students to stay home and limit interactions as much as possible.

However, since we don’t want you to spend this time without learning English, we have developed a platform that allows us to teach on-line. All NEDTC students have received an e-mail invitation to our on-line classes. If you are an NEDTC student and you have not received an e-mail invitation or an App notification; please contact us via the following e-mail address: elearning@ned.ie

We have developed these classes so you can continue your studies.

 

We will continue to keep you updated as we receive more information.

Please make safety your priority and follow all official guidelines.

All the best,
NED Training Centre Team

Wed, Mar 18, 2020 - Coronavirus Update | Online Classes

Dear Student,

 

I hope this finds each of you well at this difficult time.

As citizens of planet earth, we are all facing a challenging time ahead. The most important thing is to follow official guidelines and keep yourself and your loved ones safe.

In line with the Irish Government’s strategy to curb the spread of COVID-19; all schools in Ireland have been instructed to close. This will remain the case until this situation passes.

NED Training Centre will be in touch with students over the coming days in relation to on-line classes. These classes are designed so students can continue their studies from the safety of their own homes. These on-line classes will continue until such a time that we can reopen our classrooms and welcome students in person once again.

In the meantime many students are fearful for their jobs, etc. The Government has set up a special Social Welfare payment for any person in living Ireland, whose job is affected by COVID-19. I am happy to say that this includes international students in Ireland on a student visa. Please find the necessary documentation attached.

Please stay safe and follow official guidelines. Please do not relay on social media for your news and information at this worrying time.

For frequently updated information and guidelines on the COVID-19, please visit:

https://www.hpsc.ie/

&

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/

We hope to see you all in class soon.

Kindest regards,

David, Francisco & all the team at NED Training Centre

Thu, Mar 12, 2020 - NED Training Centre will remain closed until March 29

Dear student,

Following the directives of the Irish government, as of today March 12 at 6 pm all schools, colleges and universities are to close and restrictions put in place on public gatherings in a bid to counter the coronavirus outbreak.

Therefore, NED Training Centre will remain closed until March 29. 

Classes will resume as normal from March 30.

In the meanwhile, we strongly advise students to stay home and limit interactions as much as possible.

We will update you as we receive more information.

Please make safety your priority.

All the best,
NED Training Centre Team

Wed, Mar 11, 2020 – REMINDER: Coronavirus Update

Dear student,

 

The Coronavirus is currently filling the news. At present, there are 34 cases in Ireland. We must be vigilant as we want to make sure that all students and staff at NED Training Centre remain safe.

Areas of concern:

  • China
  • South Korea
  • Italy
  • Singapore
  • Hong Kong
  • Iran
  • Japan

 

We strongly advise students NOT TO TRAVEL to any of the areas listed above!

*Any student travelling from the above-mentioned areas or those who have come into contact with somebody who has recently visited the above-mentioned areas; should watch out for symptoms and contact their doctor immediately.

Coronavirus Symptoms:

It can take up to 14 days for the symptoms of coronavirus to appear. These symptoms may include:

  • Cough,
  • Shortness of breath,
  • Breathing difficulties,
  • Fever (high temperature),

 

Coronavirus can also cause more severe illness including:

  • Pneumonia,
  • Severe acute respiratory syndrome,
  • Kidney failure

 

VERY IMPORTANT:

  • If any student thinks he/she may have come into contact with the virus, please do not come to school
  • If any student recently visited any of the places listed above, please do not come to school
  • E-mail or call us to inform of the situation
  • Call your doctor and seek professional advice – DO NOT go to see your doctor before you call and explain the situation

 

For the most up to date information and guidelines on the Coronavirus, please visit:

https://www.hpsc.ie/

&

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/

Please stay safe.

All the best,

NED Training Centre Team

Thu, Feb 27, 2020 – International Travel and Coronavirus

Dear student,

With the ongoing threat of coronavirus, we are forced to take precautions to assure the safety of students and staff at NED Training Centre.

All student are hereby requested to;

  • Inform the school of any international travel plans
  • Submit copies of flight tickets to the administration department in the school (nedadmin@ned.ie)
  • The above steps must be done prior to travel

Kind regards,

NED Training Centre Team

Wed, Feb 26, 2020 - Coronavirus Update

Dear student,

The Coronavirus is currently filling the news. At present, there are no cases in Ireland and let’s hope it stays that way. To this end, we must be vigilant as we want to make sure that all students and staff at NED Training Centre remain safe.

 

Areas of concern as of 26/02/2020:

  • China
  • South Korea
  • Italy
  • Singapore
  • Hong Kong
  • Iran
  • Japan

 

We strongly advise students NOT TO TRAVEL to any of the areas listed above!

*Any student travelling from the above-mentioned areas or those who have come into contact with somebody who has recently visited the above-mentioned areas; should watch out for symptoms and contact their doctor immediately.

Coronavirus Symptoms:

It can take up to 14 days for the symptoms of coronavirus to appear. These symptoms may include:

  • Cough,
  • Shortness of breath,
  • Breathing difficulties,
  • Fever (high temperature),

 

Coronavirus can also cause more severe illness including:

  • Pneumonia,
  • Severe acute respiratory syndrome,
  • Kidney failure

VERY IMPORTANT:

  • If any student thinks he/she may have come into contact with the virus, please do not come to school
  • If any student recently visited any of the places listed above, please do not come to school
  • E-mail or call us to inform of the situation
  • Call your doctor and seek professional advice – DO NOT go to see your doctor before you call and explain the situation

For the most up to date information and guidelines on the Coronavirus, please visit:

https://www.hpsc.ie/

&

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/

Please stay safe.

All the best,

NED Training Centre Team

Fri, Jan 31, 2020 - Standard Recommendations – Coronavirus

Attention students,

We have received a communication from the Department of Health in relation to the coronavirus, which is filling the news recently.

Coronaviruses are a large group of viruses that can cause illnesses.

  • Common signs of infection include:
  • respiratory symptoms i.e. cough, shortness of breath and breathing difficulties,
  • fever, in more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

Standard recommendations to prevent infection spread include:

  • regular hand washing,
  • covering mouth and nose when coughing and sneezing,
  • avoid close contact with anyone showing symptoms of respiratory illness such as cough or sneezing
  • avoid visiting wet or live markets and contact with animals, excretions, and droppings
  • thoroughly cooking meat and eggs
  • if you are unwell on return from travel to an affected area, contact your healthcare provider and tell them of recent travel.

Thankfully, so far there are no reports of any cases in Ireland, but we need to be vigilant.

Please, read the attached information about the dangers/implications and protective/preventative steps to be taken.

As always, the health and safety of students and staff is the main concern.

If you have any questions, please do not hesitate to contact us, and we will be delighted to assist you.

Have a lovely day,

NED Training Centre Team